FAQs

General FAQs

  1. Where Can I buy Cort Guitars and Basses?

    Check out Dealer and Distributor List here.

  2. Why can't I find my Cort guitar on the Cort website?

    The current Cort website only features the model lineup of this year. Models that are designed for domestic sales in a certain country, specially designed spot models, or models that have been discontinued are not listed on the website. If you can't find your model on the website, please contact the authorized Cort dealer or Cort distributor in your country.

  3. I have a CORT instrument and need a schematic ? are they available?

    You can find schematics here.

  4. Does CORT sell direct to the public?

    We do not sell our product to the public directly, plrease contact to authorized CORT dealer near you.

  5. How can I become an authorized CORT Dealer?

    For information regarding possible dealerships, please send your inquiries here.

  6. Can I identify a Cort model just by the serial number alone?

    You cannot identify a particular Cort model just by the serial number alone. Serial numbers mainly identify the year that the instrument was produced in. For instance, if a serial number starts with 00, that guitar was produced in 2000. Guitars being produced in 2006 start with 06 and so on.

Warranty

  1. How do I validate my warranty?

    Your original sales receipt is your verification of proof and date of purchase for validation of warranty claims. In order to validate your warranty and as a condition of this warranty, you must retain your original sales receipt or a copy. Your Cort guitar must be purchased from an authorized Cort dealer.

  2. What is the length of the warranty period on my Cort guitar?

    The methods for administering warranty service may vary somewhat from country to country. Please check with the Cort Distributor in your country, or the Cort Dealer from whom you purchased the product for specific details on the warranty coverage for your guitar.

  3. I'd like to inquire about the A/S (after service) for Cort guitars and what is the best way to do this?

    Normally, A/S could be provided at the authorized Cort dealer where you purchased the Cort guitar or bass. Please don't forget to retain your original sales receipt or a copy.

  4. Is A/S for Cort guitars only available at the same store the instruments were purchased in?

    Bringing your guitar to the store where you purchased is the easiest way to validate your warranty. Regardless of whether you purchased at the store or not, you can inquire of Cort dealers about A/S for your Cort guitar. Before bringing your guitar, please contact Cort dealers in your area by phone first.

  5. I bought my guitar used, is it still under warranty?

    All Cort instrument warranties apply to the original purchaser only. Even if your Cort product is no longer covered under warranty, our authorized Cort dealers can perform repairs on used, non-warranted products as well, and may be able to give you an accurate estimate of the cost prior to beginning the work. Please contact your local Cort Dealer.

Technical

  1. What is the difference between Mighty Mite and Powersound PU?

    Both pickups are manufactured by Cort and are used on Cort electric guitars & Basses. The main difference between the two pickups is in the magnet. The MightyMite pickups use the Alnico 5 magnet for a clearer and mellower tone. In contrast, the PowerSound pickups use the ferrite ceramic magnets for a thicker and raw-sounding tone.

  2. What is coil split?

    Some Cort models have coil split system which gives you both Humbucker and single coil sound with 4 countuctor Humbucker PU and both Push Pull or mini toggle. Basically, the coil-split cuts out one of the coils on a dual-coil humbucking pickup and converts it to a single-coil pickup.

  3. What function does the Slap Contour Switch perform on the Curbow and the Funkmachine basses?

    Main fuction of this switch is readjusting the EQ contour to transform the tone of the bass to ideally suit for the slapping and popping. Although it's possible to do this with standard EQ control knobs, this switch allows to change the mode very quickly without delaying.

  4. EQ System Guide for Cort Electric Acoustic Guitars

    Fishman Prefix Premium Blend Onboard Preamp Unit
    Fishman Prefix Plus T
    Fishman Presys
    Fishman Presys Blend
    Fishman Ellipse Matrix Blend
    Fishman Sonitone
    Fishman Isys Plus
    Cort CE304T

  5. What type of strings are used on Cort?

    Electric Guitars: D'addario EXL110(046-010) & D'addario EXL120(042-009) for guitars from the Indonesian factory.
    Electric Basses: D'addario EXL165(105-045), XLB032 & XLB130 for basses from the Indonesian factory. D'addario EXL170-5SL(130-045) only for RB5(35")
    Acoustic Gutiars: D'Addario EXP 80/20 bronze light

  6. Factory Setting Guide for Electric Gutiars

    Neck Relief: At 8th Fret, 0.25mm(.010") standard / 0.30mm(.012") Vintage type
    String Action: At 14th Fret, 1.6mm(1/16") to 2.0mm(5/64")
    Nut Heights: At 1st Fret, 0.5mm(.020") to 0.7mm(.028")
    PU Heights: Low E 2.5mm(3/32") / High E 3.0mm(1/8")

  7. Factory Setting Guide for Electric Basses

    Neck Relief: At 8th Fret, 0.35mm(.014") standard / 0.40mm(.016") Vintage type
    String Action: At 14th Fret, 2.0mm(5/64") to 2.5mm(3/32")
    Nut Heights: At 1st Fret, 0.7mm(.028") to 0.8mm(1/32")
    PU Heights: Low E 3.0mm(1/8") / High E 3.5mm(9/64")

  8. Factory Setting Guide for Acoustic Gutiars

    Neck Relief: At 8th Fret, 0.25mm(.010")
    String Action: At 14th Fret, 2.3mm(3/32") to 2.8mm(7/64")
    Nut Heights: At 1st Fret, 0.5mm(.020") to 0.7mm( .028")

  9. Factory Setting Guide for Classical Gutiars

    Neck Relief: At 8th Fret, 0.25mm(.010")
    String Action: At 14th Fret, 3.0mm(1/8") to 3.8mm(5/32")
    Nut Heights: At 1st Fret, 0.65mm(.026") to 0.9mm( .036")

  10. Annoying String Buzz?

    Check the condition of your instruments and readjust it following Cort Factory Set up guide first and if you can still find the string buzz on it, raise actions slightly higher following below formula.
    Buzz on 1st to 5th Frets: Raise nut Heights
    Buzz on 5th to 12th Frets: Neck Relief
    Buzz on Higher than 12th Frets: String Action
    But If you are not sure about the causes or you are not confident about what to do about the problems outlined above, it's best to consult a professional guitar technician at an authorized Cort dealer.

  11. What is the Luthite body material used on the Curbow basses?

    The Luthite material was developed by our New Materials Development Department wich is not wood. It is a composite material that mimics the sonic characteristics of wood. It has a certain tonal character since it's composite, but that composite character may be desirable for certain kinds of sounds. The dominant sonic character of Luthite can be described as powerful, focused, punchy, and very clear. This is ideal for slapping and popping on the bass, which is what the Curbow excels at. Plus, Luthite is very light in weight as well.

  12. Can I string my Cort acoustics with medium gauge strings?

    We have been using D'Addario 80/20 bronze strings for many years. While strings are a matter of personal preference. It?'s as easy as changing strings to try for yourself and see where your taste lies. The dreadnoughts and jumbos are all fine with medium or light gauge strings. But small-bodied guitars are braced lightly. So, small-bodied guitars are not suited for medium gauge strings. Use of medium gauges can damage your guitar top.

  13. How should I clean my acoustics?

    We want to recommend you not to use the 'polish?' on a satin finish guitars. Use a cotton cloth slightly moistened with water to wipe and clean the body and neck. I don't advise using too much wax or guitar polish. And moisture should never be used in non-finish areas, like fingerboard and bridge. Avoid polishes containing abrasives, wax, or silicone. There are some questions about silicone and the effect it has on all finishes. We do not believe that silicone will cause any direct damage to our gloss finish.

  14. Where should I install a strap button?

    Simply, you can hang your strap on neck. It does no harms to the neck of your instrument to tie the strap on the paghead. The most popular location for a strap button is in the treble side heel of the neck down. Be sure to pre-drill the strap button hole, and the strap draws perpendicular to the button and it's very secure indeed. You can put the strap button directly in the heel cap. It's the easiest area to touch up if you remove the button later. Drill a pilot hole for my strap button screw. We strongly recommend the strap button be installed by an repair person.

  15. What is the wrench size for truss rods? (Acoustic)

    We have one type of wrench. L-shaped Allen wrenches are using, and the diameter is 4mm. (caution: not 3/16")

  16. Temperature and Humidity

    Changes in humidity are the greatest danger to your guitars. High humidity can even cause wood to swell and distort. Low humidity is also bad for guitars. You should have a room humidified to 45%~48%. Especially don't allow it to get cold and then warm too quickly. Our guitars built in factories with sufficient humidity control.